Privacy Policy

At VEGAX, we respect your privacy and are committed to protecting the personal information you provide when using our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and transaction details

• Information you provide when contacting customer support

We only collect information that is reasonably necessary to operate our store, process orders, provide customer support, and improve our services.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders.

• Arrange delivery of your purchases.

• Provide customer support.

• Communicate with you about your order.

• Process refunds, replacements, or other customer-service requests.

• Improve our website, products, and services.

• Prevent fraud or unauthorized transactions where necessary.

Payment Information

Payments are processed through trusted payment providers.

VEGAX does not intentionally store customers' full payment card numbers or security codes on its own website systems. Payment information is handled according to the applicable payment provider's security and privacy practices.

Sharing of Information

VEGAX does not sell or rent your personal information.

We may share necessary information with trusted service providers, such as payment processors, courier companies, technology providers, or other service providers, when required to process orders, deliver products, process payments, or provide our services.

These parties receive only the information reasonably necessary for the relevant service.

Cookies & Website Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website usage, and improve the customer experience.

Third-party services integrated with our website may also use cookies or similar technologies according to their own privacy policies.

Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain customer and order information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with applicable legal requirements, and resolve disputes.

Your Information

If you have questions about the personal information VEGAX holds about you, or you would like to request access, correction, or deletion where applicable, please contact us.

Contact Us

VEGAX
Independent Online Watch Retailer
Rawalpindi, Pakistan

Email: vegaxwatches@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM PKT

We may update this Privacy Policy from time to time. Any changes will be published on this page.